Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than a half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $25 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
Residents pay for their electricity directly to MG&E. Water, Sewer, and Garbage is paid for by the property and then billed back to our residents and is added to your rental account by Real Utility Management.
Deposit amounts are based off of combined household screening results for credit, criminal, rental history, and income. Deposits can range from $500 to two months' rent.
Rent is always due on the 1st of the month and an additional 5% late fee (of monthly rent payment) is assessed on the 6th of every month (even Sundays and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, refundable $500 pet deposit. Monthly pet rent is $30 per animal. Breed restrictions apply, please contact the office.
Resident Questions
Yes, a 60-day notice is required before vacating your apartment. Please contact the office for early termination options and fees. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, Charter Communications and AT&T are our community cable and Internet providers.
Individual grills are not allowed on property. We do offer grilling stations on property.
If you are locked out during business hours, you can come to the office to be let back in your apartment with photo identification. Please contact a lock smith if you are locked out after hours.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
Residents are issued a parking permit at move in that allows them to park on property. Our surface lots are free and first come, first serve. Parking in these lots is limited and priority given to residents. Guests or visitors must have a guest parking pass if they plan on parking in the lot in the evening. Guest parking passes are limited and available through the office during business hours, we encourage you to plan ahead. Garage parking when available is $50 a month in the underground garages, and these spots are assigned. Contact the office for availability.
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